The Surgery is open Monday to Friday from 8:30am to 6:30pm. (Excluding Bank Holidays)
On a Tuesday the Surgery has a late night clinic until 7:30pm.
Our phone lines are open from 8:30am to 6pm. There is a recorded message between 1pm and 2pm for lunch, surgery doors are still open.
please click the next tab to see our planned closures
Improved Access at Evenings/Weekends
On the 1st October 2018 Improved Access was launched nationwide and you can now see a GP or other healthcare professional during:
- weekday evenings between 6.30pm and 8.00pm
- Saturdays and Sundays
These appointments offered could be:
- at your registered practice
- another local GP practices
- another local NHS service - such as a General Practice Hub
What type of appointments will be available?
Evening appointments between 6.30pm – 8pm Monday to Friday will be offered by a practice in your area. These appointments will be offered by a range of clinical professionals.
On Saturdays, a clinical professional will be available between 9.00 am to 12.00 pm.
On Sundays and Bank Holidays a GP will be available between 9.00 am to 12.30 pm (at a hub in Tonbridge or Maidstone).
Who can book these appointments?
Improved Access appointments are available for all patients registered with a west Kent practice. However, it will be unlikely that you will be seen by your normal GP and it is likely that you will have to go to a different surgery to your registered practice for these appointments.
How can I book an appointment?
In order to book these appointments, you contact your surgery reception staff as normal. You will not be able to phone the reception staff on Saturdays, Sundays / Bank Holidays or between 6.30 pm to 8.00 pm Monday to Friday.
We are closed all bank holidays and occasional protected learning time afternoons which will be advertised in advance.
The Surgery will be closed on the following Bank Holidays:
Good Friday April 10th 2020
Easter Monday April 13th 2020
Early May Bank Holiday Friday May 10th 2020
Spring Bank Holiday Monday May 25th 2020
Summer Bank Holiday Monday August 31st 2020
The Surgery will be closed on the following afternoons from 1pm
These afternoon practice closures are to ensure that primary care teams are getting essential training and development they need to deliver the best possible service.
Tuesday January 14th
Wednesday February 5th
Wednesday May 13th
Thursday June 4th
Tuesday 14th July
Thursday September 10th
Tuesday 20th October
Wednesday November 11th
There will be an on call service running during these times - in a case of a medical emergency please call 111.